🌟 AI Insights: AI in Airlines, Future Contact Centers, Carbon Removal, and Top Sales Tools

🚀 FREE ChatGPT Capabilities

Welcome, AI enthusiasts.

 2024 is set to be an exciting year for AI and robotics. Let's dive in..

In today’s Generative AI Newsletter:

  • The Future of Contact Centers is Here

  • Tech Companies Invest in Carbon Removal to Meet Climate Goals

  • AI Airlines Revolution

  • Best AI Sales Pipeline Tools

  • FREE ChatGPT Capabilities

The Future of Contact Centers is Here

Thoughtly, a new AI powerhouse in NYC, launched from stealth yesterday, revolutionizing the #CCaaS market. Thoughtly’s AI agents can be deployed in minutes, allowing businesses to route calls to AI instead of humans.

Key Highlights:

  • High-volume centers can use AI for inbound and outbound calls.

  • Integrates with Salesforce & HubSpot for seamless lead management.

  • The Agent Accelerator Program simplifies AI agent deployment.

Build your AI agent today: www.thought.ly

Reuters

Tech Companies Invest in Carbon Removal to Meet Climate Goals

Tech giants are heavily investing in carbon removal startups to meet their climate goals, especially as AI increases their energy demands.

Microsoft's AI initiatives have led to a significant rise in emissions, prompting the company to purchase over 7.6 million carbon credits since 2020.

The Frontier Fund, including companies like Alphabet and Meta, aims to remove over 510,203 tons of carbon.

With potential regulatory changes, the demand for carbon credits may outstrip supply, emphasizing the need for diverse carbon removal strategies.

NDTV

AI Airlines Revolution

At the 80th IATA meeting, experts highlighted AI's transformative impact on aviation. Julie Pozzi of Air France-KLM announced over 40 AI projects, including a multilingual customer service tool by 2025.

Groupe ADP, managing Paris airports, reported AI reducing unanswered calls by 80% and optimizing shuttle operations. Jerome Bouchard from Oliver Wyman emphasized AI's role in cutting wait times, but called for improved data coordination.

Thales CEO Patrice Caine supported "assisted intelligence" to aid pilots in decision-making, maintaining the human element in flying.

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Best AI Sales Pipeline Tools

1️⃣ Pipedrive

Pipedrive is a sales management tool designed to help small sales teams manage intricate sales processes in a simple yet effective manner. It uses AI to streamline sales activities and enhance productivity.

2️⃣ RocketReach

RocketReach enables sales teams to connect with the right decision-makers by providing accurate and comprehensive contact information. Its AI-driven search engine helps to identify potential leads efficiently.

3️⃣ Apollo.io

Apollo.io combines a robust sales engagement platform with a comprehensive database of contacts to help sales teams find and convert leads more effectively. It leverages AI to optimize outreach and follow-up strategies.

4️⃣ OpenPhone

OpenPhone is an AI-powered phone system designed for modern sales teams, providing a seamless way to manage business calls, messages, and contacts. It integrates with various CRM tools to enhance sales productivity.

5️⃣ AroundDeal

AroundDeal offers a comprehensive contact database and AI-powered search tools to help sales teams identify and connect with potential leads. Its platform is designed to support lead generation and sales outreach.

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